Claro Clube
A loyalty program enhancing user experience with personalized rewards and exclusive benefits.
Industry:
Telecom
Client:
Claro
Service:
UX UI Design
Type
Mobile
Year:
2022
The redesign significantly improved the overall user experience and engagement. It simplified the points redemption process and made the platform more intuitive. Personalized experiences and clearer navigation strengthened user satisfaction.The key achievements include:
40% Support Reduction
35% User
Satisfaction
25% AI Personalization Impact
30% User Engagement
